Last Updated: October 29, 2024
BajaTranquilo.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, BajaTranquilo.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Website.
1. Information We Collect
We may collect and process the following types of personal data about you:
- Personal Information: Name, email address, phone number, and other identifiers collected when you make a booking, register for an account, or contact us.
- Booking Information: Details related to your accommodation booking, including dates, payment method (note: we do not store full payment details, as these are processed by a third-party provider), and special requests.
- Technical Information: IP address, browser type, operating system, and usage data, collected automatically as you navigate through our Website.
- Location Data: With your consent, we may collect data on your location when you use our Website for features that require location-based services.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services. This includes:
- Processing Bookings: Facilitating and managing your bookings, processing payments, and confirming reservations.
- Customer Support: Responding to inquiries, resolving issues, and providing information about your bookings.
- Personalization: Customizing your experience on our Website and showing content that aligns with your interests and preferences.
- Security and Fraud Prevention: Protecting against unauthorized access, ensuring data security, and preventing fraud and abuse.
- Marketing and Communication: Sending you updates, promotional materials, or newsletters (where permitted by law or with your consent). You may opt-out of marketing communications at any time by following the unsubscribe instructions included in the email or by contacting us.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your information in the following situations:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, email delivery, and data analysis.
- Legal Requirements: We may disclose your information if required to do so by law, in response to valid requests by public authorities, or to protect our rights and the rights of others.
- Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and as required by law (for example, for tax and accounting purposes).
5. Security of Your Information
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage of information is 100% secure, and we cannot guarantee the absolute security of your personal data.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and Update: You may access, update, or delete your account information at any time by logging into your account.
- Data Portability and Deletion: You may request a copy of your data or ask us to delete your data, subject to legal exceptions.
- Withdraw Consent: Where consent is the basis for data processing, you have the right to withdraw your consent at any time, though this will not affect any processing that has already taken place.
If you would like to exercise any of these rights, please contact us at the information below. We will respond to requests in compliance with applicable data protection laws.
7. Third-Party Websites
Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies help us to improve your experience, understand usage patterns, and provide you with relevant information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.
9. International Data Transfers
As a global platform, your personal data may be transferred to, stored, or processed in countries outside of your own. We will ensure that any such transfers comply with applicable data protection laws and that your information is protected to the same standards as required in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.